Governance
Fedgroup is governed and regulated by two primary external parties, the Financial Sector Conduct Authority (FSCA) and independent auditors.
There are also extensive internal measures to ensure the security of clients’ money. Fedgroup carries sufficient professional indemnity, fidelity insurance and directors’ and officers’ liability cover.
The board of directors regularly reviews the mix of skills and experience of the administrators, to assess their effectiveness. Fedgroup has an internal audit, risk and compliance committee, which independently reports to the board of directors.
Compliance
Fedgroup’s complaints resolution policy complies with the Financial Advisory and Intermediary Services Act (FAIS). This allows clients to contact the compliance officer and management team directly.
In addition, Fedgroup uses the services of a company of external compliance specialists, which reports independently to the Audit and Risk Committee.
Contact Fedgroup Internal Compliance:
Tel: 011 305 2300
Fax: 011 305 2523
E-mail: GRC@fedgroup.co.za