FAIS Information

FAIS Information Sheet

Authorisation

Fedgroup Financial Holdings (Pty) Limited a licensed controlling company (Registration number 2015/412407/07). Entities in the Group are Authorised Financial Services Providers and Licensed Insurers that offer a broad spectrum of financial solutions to retail and corporate customers across key markets. Copies of our licences are available on our website or on request at any of our branches.

Fedgroup Financial Services (Pty) Ltd is an entity under Fedgroup Financial Holdings (Pty) Ltd.

Business Address: 89 Bute Lane, Sandton PO Box 782823, Sandton 2146

Tel: 08600 11 77 3

Email: info@fedgroup.co.za

Website: www.fedgroup.co.za

Compliance Officer

Compliance related issues and complaints can be directed to “The Compliance Officer”, PO Box 782823, Sandton 2146, or via email to complaints@fedgroup.co.za or via fax to 011 305 2496.

Authorised Services and Products

Fedgroup Financial Services (Pty) Ltd is authorised in terms of the FAIS license to carry on business in respect of financial advisory and intermediary services as a Financial Services Provider in respect of:

Long-Term Insurance : Category A

Long-Term Insurance : Category B1

Long-Term Insurance : Category B2

Long-Term Insurance : Category C

Retail Pension Benefits

Pension Funds Benefits (excluding retail)

Securities and Instruments :Shares

Securities and Instruments : Money market instruments

Securities and Instruments : Debentures and securitised debt

Securities and Instruments : Bonds

Securities and Instruments : Derivative instruments

Participatory interests in Collective Investment Schemes

Deposits Defined in the Banks Act – exceeding 12 months

Deposits defined in the Banks act – 12 months or less

The license conditions and restrictions can be viewed on the website or on request at any of our branches.

Professional Indemnity Guarantee and Fidelity Cover

Fedgroup Financial Services (Pty) Ltd holds both Fidelity cover and Professional Indemnity cover as required in terms of the Act.

Complaints

Fedgroup Financial Services (Pty) Ltd has a comprehensive complaints resolution procedure. Copies of the procedure are available on the Fedgroup website (www.fedgroup.co.za) or upon request from any of our branches. Complaints regarding the rendering of a financial service as defined in the Act may be directed to “The Compliance Officer” at the address provided above.

Conflicts of Interest

Fedgroup Financial Services (Pty) Ltd has a Conflicts of Interest Management Policy which is available on the Fedgroup website, www.fedgroup.co.za or upon request from any of our branches.

Promotions