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App

If you love reading the fine print, you’ve come to the right place. Here are all the particulars when it comes to using our App.

  • Application Terms of Use

Introduction

These terms and conditions govern your use of this mobile application. By using this mobile application, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this mobile application.

License to use mobile application

Unless otherwise stated, Fedgroup Financial Holdings (Pty) Ltd and/or its licensors (hereinafter referred to as ‘’Fedgroup’’) own the intellectual property rights in the mobile application and material on the mobile application. All rights reserved.

Acceptable use

You must not use this mobile application in any way that causes, or may cause, damage to the mobile application or impairment of the availability or accessibility of the mobile application; or in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity.

You must not use this mobile application to copy, store, host, transmit, send, use, publish or distribute any material which consists of (or is linked to) any spyware, computer virus, Trojan horse, worm, keystroke logger, rootkit or other malicious computer software.

You must not conduct any systematic or automated data collection activities (including without limitation scraping, data mining, data extraction and data harvesting) on or in relation to this mobile application without express written consent by Fedgroup.

For more information such as our Governance and Compliance, Conflict of Interest Management, Privacy Policy, company registration number, and complaints processes, please visit our website page Compliance and Procedures Centre.

  • FAIS ( Financial Advisory and Intermediary Services)

Authorisation

Companies in the Fedgroup Financial Holdings (Pty) Ltd Group are Authorised Financial Services Providers.

Fedgroup Financial Holdings (Pty) Ltd
Tel: 0860 011 773
Email: info@fedgroup.co.za
Website: www.fedgroup.co.za
Address: 89 Bute Lane, Sandton
PO Box: 782823, Sandton 2146

Legal and Contractual Status

Companies in the Fedgroup Financial Holdings (Pty) Ltd Group are authorised financial services providers.

Authorised Services and Products

Fedgroup is authorised in terms of the Financial Advisory and Intermediary Services Act to carry on business as a Financial Services Provider in respect of:

  • Long-Term Insurance
  • Pension Benefits
  • Securities and Instruments
  • Participatory interests in Collective Investment Schemes
  • Deposits Defined in the Banks Act

The license conditions and restrictions can be viewed on request at any of our branches.

  • Professional Indemnity Guarantee and Fidelity Cover Fedgroup holds professional indemnity, fidelity insurance and directors’ and officers’ liability cover as required in terms of the Act.
  • Complaints

Fedgroup has a comprehensive complaints resolution procedure. Copies of the procedure are available on the Fedgroup website www.fedgroup.co.za or upon request from any of our branches.

  • Conflicts of Interest

Fedgroup has a Conflict-of-Interest Management Policy which can be obtained from our Compliance Department.

Governance

  • Fedgroup is governed and regulated by two primary external parties, the Financial Sector Conduct Authority (FSCA) and independent auditors.
  • There are also extensive internal measures to ensure the security of clients’ money.
  • The board of directors regularly reviews the mix of skills and experience of the administrators, to assess their effectiveness. Fedgroup has an internal audit and risk committee, which independently reports to the board of directors.

Compliance

Fedgroup Financial Holdings(Pty) Ltd
The Compliance Officer
Tel: 011 305 2300
Email: compliance@fedgroup.co.za
Website: www.fedgroup.co.za
Address: 89 Bute Lane, Sandton
PO Box: 782823, Sandton 2146

Advice

The client acknowledges and understands that Fedgroup cannot provide the client with advice. Any information which may be provided by Fedgroup via the mobile application is of a general nature and is not intended to address the circumstances of any particular individual or entity and cannot be construed as advice. Fedgroup is not acting and does not purport to act in any way as a financial advisor or in a fiduciary capacity.

  • Investment Ts & Cs

Fedgroup is an authorised financial services provider. Our mobile application provides users with access to an overview of their investment products as well as the ability to invest and in no way constitutes financial advice.

Please ensure that you have read and understood all relevant disclaimers, disclosures and terms and conditions before proceeding with an investment. If you are investing via your financial advisor, using the Fedgroup App, please ensure that you have read and understood all the disclosures under the Investors with financial advisors section.

All terms and conditions for the investment products referred to in this App can be located on the relevant product’s Minimum Disclosure Document (‘fund fact sheet’). Copies of these MDD/fund fact sheets are available under each investment’s section in the Legal Stuff section of the App or on our website: www.fedgroup.co.za.

Please note that past performance on returns does not guarantee future investment performance.

Please also note that no investments will be finalised, or payments processed, in instances where we do not have the investor’s recent FICA documents.

  • Disclaimers

Debit Order Mandate and Disclosure:

  • I hereby authorise Fedgroup to collect from my bank account the debit order amount/s as specified in terms of this application. I understand that should the transaction date fall on a Saturday, Sunday or public holiday, the transaction will take place on the first business day thereafter. All such collections from my account will be treated as though they have been signed by me personally. I acknowledge that collections are subject to a five-business day clearance period.
  • I confirm that all money used to transact with Fedgroup or via the Fedgroup App, are not the proceeds of unlawful activities and that I have not contravened any anti-money laundering and tax legislation. I have complied with and will continue to comply with all relevant legislation, including but not limited to FICA and the Income Tax Act.
  • I am aware that my banking institution may prompt me to confirm a DebiCheck debit order mandate electronically on a once-off basis, at the start of my first debit order in terms of this application or if amendments are made on my existing products or services that I have with Fedgroup.
  • I understand that I may cancel this debit order mandate by providing Fedgroup with written notice, at least five business days prior to the next scheduled debit order date.
  • Debit orders are restricted to a maximum of R1 000 000 per collection. Amounts in excess thereof will be processed separately, on the same day and the total amount will be consolidated.
  • I acknowledge that any bank charges incurred on unpaid or returned debit orders, will be for my own account.
  • I acknowledge that Fedgroup is authorised to affect the collection(s) against my account and may not cede or assign any of its rights to any third party without my prior written consent. I acknowledge that I may not delegate any obligation in terms of this mandate to any third party without the prior written consent of Fedgroup.
  • Please note that once-off debit orders are actioned on the first working day after your banking details are verified, and recurring debit orders are actioned on the first working day of each month.
  • FICA Declaration

The Financial Intelligence Centre Act, 38 of 2011 (“FICA”) requires that Fedgroup Financial Holdings (Pty) Ltd and its subsidiaries (hereinafter referred to as ‘’Fedgroup’’) request mandatory documentation to identify their customers and to verify information contained therein, before entering into a financial transaction with a customer.

  • I understand that Fedgroup will only finalise processing my application as soon as all relevant documentation, including all required FICA documents, are received. Detailed requirements are found on the relevant application form.
  • I acknowledge that I am obligated to disclose my PIP status to Fedgroup. Prominent Influential Persons (PIP) refer to any individuals who are or have in the past been entrusted with prominent functions in a particular country and encompasses the immediate family members and known close business units of any given client. PIPs can be split into two distinct categories:
    • Foreign Prominent Public Officials: Individuals who hold or have held prominent positions at any time during the preceding 12 months in a foreign country.
    • Domestic Prominent Influential Persons: Individuals who hold or have held (including acting positions exceeding 6 months) prominent positions within the Republic of South Africa.
  • In line with FICA, Fedgroup has adopted a risk-based approach to establish and verify the identity of individuals or entities it enters into business transactions with. I understand that this verification process may require additional documentation, and, in such event, there may be a delay in processing my transaction(s).
  • I acknowledge that it is my responsibility to provide Fedgroup with correct and up-to-date information.
  • I confirm that the money used to transact with Fedgroup is not the proceeds of unlawful activities and that I have not contravened any anti-money laundering and tax legislation.
  • I have complied with and will continue to comply with all relevant legislation, including but not limited to FICA and the Income Tax Act.
  • POPI Declaration

It is important to us that you understand how we obtain, process, store, and share your information. This will apply to all the products and/or services which Fedgroup Financial Holdings (Pty) Ltd and its subsidiaries (hereinafter referred to as ‘’Fedgroup’’) provide to you, including any products and/or services provided by our affiliates and associates.

  1. I acknowledge that any personal information supplied to Fedgroup is provided voluntarily and that Fedgroup may not be able to comply with its obligations if the correct personal information is not supplied.
  2. I understand that privacy is important to Fedgroup and that they will use reasonable efforts to ensure that any personal information in their possession or processed on their behalf is kept confidential, stored in a secure manner and processed in terms of South African law and or applicable Data Protection Legislation, for the purposes I have authorised.
  3. I warrant that all information, including personal information, supplied to Fedgroup is accurate and current and agree to correct and update such information when necessary.
  4. By submitting any personal information to Fedgroup in any form, I acknowledge that such conduct constitutes a reasonable unconditional, specific and voluntary consent to the processing of such personal information by Fedgroup with third parties or suppliers for purposes of fulfilling its obligations and other legitimate purposes.
  5. Personal information may be shared with third party service providers that we engage to process information on our behalf or who render services to us. These third-party service providers may be abroad, but we will not share your information with them unless we are satisfied that they have adequate security measures in place to protect your personal information.
  6. Personal information may be retained by Fedgroup and for as long as it is necessary to fulfil its obligations as set out in this contract or policy, unless:
    • retention of the record is required or authorised by law; or
    • I have consented to the retention of the record.
  7. I hereby authorise Fedgroup to collect and process my personal information and conduct background screening checks including, but not limited to, fraud prevention or detection, ID verification and bank account verification.
  8. I confirm that I am a competent person and that I have the authority to give consent on behalf of a person under the age of 18 (a minor or child).
  9. I take note that if Fedgroup has utilised the personal information contrary to the privacy and information protection conditions, I may first resolve any concerns with Fedgroup. If I am not satisfied with such process, I have the right to lodge a complaint with the Information Regulator.
  10. A copy of personal information held by Fedgroup will be furnished to me upon request in terms of the provisions of the Protection of Personal information Act (POPIA) or Promotion of Access to Personal information Act (PAIA) and I understand that I may dispute any information in the record provided.
  11. I unconditionally agree to indemnify Fedgroup and its suppliers, acting in good faith in taking reasonable steps to process my personal information lawfully, against any liability that may result from the processing of my personal information. This includes unintentional disclosures of such personal information to, or access by unauthorized persons, and/or any reliance which may inadvertently be placed on inaccurate, misleading, or outdated personal information, provided to Fedgroup by myself or by a third party on my behalf.
  • Forecasted Returns and Calculations

Please note that past performance on returns does not guarantee future investment performance.

The investment amounts and forecasted returns displayed in the App calculations exclude financial advisor fees.


Investments

Do you always dot your i’s and cross your t’s? So do we! Here’s everything you need to know before making an investment decision.

  • Secured investment

Secured Investment Ts & Cs

TERMS AND CONDITIONS OF A PARTICIPATION BOND INVESTMENT: The following Terms and Conditions are disclosed in terms of the rules for the administration of a Collective Investment Scheme in Participation Bonds.

  1. The FedBond Fund ("the Fund") forms part of FedBond Nominees (Pty) Ltd ("the Nominee Company") and is managed by Fedgroup Participation Bond Managers (Pty) Ltd (“the Manager”). Both companies are wholly owned subsidiaries of Fedgroup Holdings (Pty) Ltd (”Fedgroup”).
  2. The Fund, the Nominee Company and the Manager are governed inter alia by the Collective Investment Schemes Control Act 45 of 2002 (“the Act”) and subordinate legislation issued by the Financial Sector Conduct Authority from time to time.
  3. Investments in the Fund must remain invested for a period of no less than 5 years.
  4. Notwithstanding clause 3 above, all or part of the investment may be repurchased by the Manager within the initial 5-year period, provided that the repurchases will only be effected three calendar months after receipt by the Manager of written notice and all necessary documentation as determined by the Manager. Early withdrawals may be allowed at the discretion of the Manager. The investor will be required to motivate such a request and provide supporting evidence thereof.
  5. The Manager will charge a reasonable early cancellation fee depending on whether the investment is being repurchased by the Manager or whether the investment is being transferred to a third party.
    1. The early cancellation fee shall be calculated as the specified percentage of the capital amount repurchased or transferred.
    2. The early cancellation fee may be varied by the Manager from time to time.
    3. No Manager Repurchase fee shall be charged in respect of any participatory investment interest that has been earned and reinvested by the Investor.
    4. The Manager does not charge any fees for withdrawal from the Tax-Free Investment Option.
  6. After the initial 5-year term has passed, there is no maturity date to investments and funds are therefore allowed to remain invested indefinitely. After the expiry of the 5 years referred to in clause 2, the investment is regarded as a Matured Participation Bond and, as such, the Investor will receive the ruling rate of interest applicable to Matured Participation Bonds at that time.
  7. Interest payable by the Mortgagors may fluctuate and therefore interest payable to Investors invested in the Tax-Free Option may also fluctuate. Interest payable to Investors invested in the Growth Option and Income Options will not fluctuate.
  8. Re-invested participatory interest will be regarded as a separate (new) investment made at the current prevailing rate at the time of the reinvestment.
  9. After the expiry of the 5 years referred to in clause 2, the Investor may, conditional upon the Managers consent, withdraw all or part of his or her investment, subject to receipt by the Manager of 3 calendar months’ written notice and other documentation as may be required by the Manager.
  10. The Investor may sell, cede or encumber (“transfer”) his or her participatory interest within the initial 5-year period. Such transfer is only enforceable against the Manager if the Manager has confirmed in writing that such transfer has been noted. The Manager is only obliged to note such transfer provided that:
    1. the Manager has been informed in writing thereof; and
    2. such fees and charges, as may be determined by the Manager, have been paid in full.
    3. When an investor passes on, the executor of the estate or another representative in possession of a letter of authority will provide the instructions on the disposal of the benefit.
  11. In terms of the requirements of the Collective Investment Schemes Control Act, investments in the Fund are subject to availability and the Fund may be closed to new investments from time to time. Investment applications received during periods of no availability will not be accepted and any investment received will be refunded to the Investor without interest.
  12. Interest and capital will only be paid into a bank account in the name of the Investor. Third party payments are not allowed.
  13. Investments are secured by all the participation mortgage bonds included in the Fund and the debt owing under such bonds is owed to the Investors pro rata to their investments and not to the Manager or the Nominee Company. Neither the Manager nor the Nominee Company guarantees the repayment of debt.
  14. Interest paid by Mortgagors to the Manager, (less the Manager’s administration fees, which shall be determined and subsequently communicated by the Manager from time to time), is paid by the Manager to the Investor monthly in advance or reinvested, if so chosen.
  15. At intervals of not more than 3 months, the Manager will furnish the Investor with a statement of account disclosing the amount of capital invested in the Fund and indicating how the net amount of interest paid has been calculated.
  16. Investments greater than R25 million are subject to additional Terms and Conditions. Please contact the Manager to obtain further information in this regard.
  17. Both the Manager and the Nominee Company hold professional indemnity insurance and fidelity cover.
  18. All Employees or subsidiaries of Fedgroup may invest in the Fund.
  19. Complaints may be lodged as per the Complaints Resolution Policy published on our website: www.fedgroup.co.za
  20. The investor is responsible for providing the Manager with correct and up to date information. Should information become outdated or invalid, any scheduled payments may be suspended. Unpaid funds will remain in a non-interest-bearing account until either the payment can be made or the Manager, at its own discretion, reinvests the unpaid funds back into the Fund.
  21. The Manager subscribes to the principles and standards set by the Association for Savings and Investment South Africa (ASISA). The standard regarding unclaimed funds are followed, including the tracing of investors of unclaimed funds and the passing on of administrative, management and tracing fees directly to the investments.
  22. The investor hereby consents to the Manager sharing their personal information, for administrative purposes, between subsidiaries of Fedgroup and with external tracing companies should tracing of unclaimed investments be required.
  23. The investor warrants that the investment as per Section 2 of this application form is obtained from legitimate sources, and that the investor has compiled with and will continue to comply with all legislation, including but not limited to money laundering and income tax legislation.
  24. The Manager reserves the right to update these Terms and Conditions.
    The latest Terms and Conditions can be found on www.fedgroup.co.za/secured-investment/downloads

Secured Investment Fund Fact Sheet

Secured Investment Minimum Disclosure Document

  • Tax-Free Savings

Tax-Free Savings Ts & Cs

The following terms and conditions are disclosed in terms of the rules for the administration of a collective investment scheme in Participation Bonds.

  1. The Fedbond Fund (the Fund) forms part of Fedbond Nominees Pty Ltd (the Nominee Company) and has been managed by Fedgroup Participation Bond Managers Pty Ltd (the Manager) since January 1991. Both companies are wholly owned subsidiaries of Fedgroup Financial Holdings Pty Ltd (Fedgroup).
  2. The Fund, the Nominee Company and the Manager are governed inter alia by the Collective Investment Schemes Control Act 45 of 2002 (the Act) and subordinate legislation issued by the Financial Sector Conduct Authority from time to time.
  3. Terms and conditions specific to Participation Bonds:
    1. In terms of the Act, investments in the Fund are subject to availability and the Fund may be closed to new investments from time to time. Investment applications received during periods of no availability will not be accepted and any investment received will be refunded to the investor without interest.
    2. Investments are secured by all the Participation Mortgage Bonds included in the Fund and the debt owing under such bonds is owed to the investors pro rata to their investment balance and not to the Manager or the Nominee Company. Neither the Manager nor the Nominee Company guarantees the repayment of the debt.
    3. Upon the Manager’s consent, the Investor may cede, transfer or encumber his or her investment, subject to the following
      1. The investor must make a request to the Manager in writing
      2. The request will not be enforceable against the Manager unless the Manager has confirmed same in writing
      3. The Manager may refuse the request if, once the investment is ceded, transferred or encumbered in favour of more than one person, the resultant investment held by each person will be less than the minimum requirement of the Manager. Where an investment (or a portion thereof) is ceded, transferred or withdrawn during the course of the month, the Manager will recover the interest paid in respect of that month, on a pro-rata basis.
    4. Interest paid by the bondholders to the Manager (less the Manager’s administration fees, which shall be determined and subsequently communicated by the Manager from time to time), is paid by the Manager to the investor monthly in advance, or reinvested, at the investor’s discretion. Where an investment is made during the course of the month, the first payment of monthly interest will be made on a pro-rata basis.
    5. At intervals of not more than three months, the Manager will furnish the investor with a statement of account disclosing the amount of capital invested in the Fund and indicating how the net amount of interest paid has been calculated.
    6. Interest and capital will only be paid into a bank account in the name of the Investor. Third-party payments are not permitted.
  4. Terms and conditions specific to Tax-Free Savings:
    1. Tax-Free Savings is only available to South African taxpayers
    2. There is no set term for the investment in Tax-Free Savings
    3. The investor may withdraw all or part of his or her investment, subject to receipt by the Manager of five days’ written notice and such other documentation as may be required by the Manager. No fees are charged for a withdrawal. Please refer to each fund fact sheet for all information pertaining to your selected portfolio(s), including fees, minimums, benchmarks and mandate details.
      1. Tax-Free Investment is only available to SA taxpayers.
      2. The annual contribution limit is R36 000 and lifetime contribution limit is R500 000. It is the investor’s responsibility not to exceed these limits. If the investor contributes more than the limit, a tax penalty may be payable to SARS in respect of the year of assessment in which that excess is so contributed.
      3. The investor warrants that they understand the rules set by National Treasury and the South African Revenue Services in respect of Tax-Free Investments and the consequences of non-adherence to these rules.
      4. No Tax-Free Investment transfers to and from another service provider will be allowed before 1 March 2016. By agreeing to these terms and conditions, the investor consents to the Manager using any form of electronic communication to communicate and transact with the investor, to receive instructions from the investor and issue statements of account. The investor warrants that he or she understands the risks related to electronic communication and transactions. No additional costs will be levied by the Manager for electronic communication and transactions. Where the Manager transacts with the investor by telephone, the telephone calls are recorded and retained, along with other relevant electronic communication and transactions, for a period of five years. Fedgroup reserves the right to verify the identity of any person involved in any form of communication related to the investment.
    4. Interest payable by the bondholders may fluctuate and therefore interest payable to investors in Tax-Free Savings may also fluctuate.
  5. Both the Manager and the Nominee Company hold adequate levels of professional indemnity insurance and fidelity cover.
  6. All employees or subsidiaries of Fedgroup may invest in the Fund.
  7. Complaints may be lodged as per the complaints resolution policy which can be obtained at www.fedgroup.co.za
  8. The investor is responsible for providing the Manager with correct and up-to-date information. Should information become outdated or invalid, any scheduled payments may be suspended. Unpaid monies will remain in a non-interest-bearing account, until either the payment can be made or the Manager, at its own discretion, reinvests the unpaid monies back into the Fund.
  9. The Manager subscribes to the principles and standards set by the Association for Savings and Investments South Africa (ASISA). The standard regarding unclaimed monies is followed, including the tracing of investors of unclaimed monies and the passing on of Administrative, management and tracing fees directly to the investment.
  10. The investor hereby consents to the Manager sharing his or her personal information, for administrative purposes, between subsidiaries of Fedgroup and with external tracing companies, should the tracing of unclaimed monies be required.
  11. The investor warrants that the investment, as per Section 2 of the application form, is obtained from legitimate sources and that the investor has complied with and will continue to comply with all applicable legislation, including but not limited to those related to money laundering and income tax.
  12. The Manager reserves the right to update these terms and conditions, which may be required as a function of legislative and regulatory updates. The latest terms and conditions, as well as additional information, can be obtained free of charge at www.fedgroup.co.za
  13. The manager is obliged by regulation to collect information around your tax residency and in certain circumstances we are obliged to share information about your account(s) with SARS.

Tax-Free Savings MDD

Tax-Free Savings Minimum Disclosure Document

  • Unit Trust

Unit Trust funds overview

The Fedgroup Income Plus Fund shall be a Domestic Fixed Interest Varied Specialist portfolio. The primary investment objective of the Fedgroup Income Plus Fund is to earn a higher level of income over and above that achieved by a traditional Money Market Fund. The Investments to be included in the portfolio will be assets in liquid form; non-equity securities, including fixed interest, interest-bearing securities; and listed and unlisted derivative instruments.

The Fedgroup Worldwide Flexible Fund aims to maximise long-term total returns by investing across a wide spectrum of asset classes, in both local and foreign markets. The Investment Manager has substantial flexibility to vary the asset allocation between various markets, asset classes and countries, to reflect the changing economic and market conditions.

The Fedgroup Large Cap Equity Fund is to invest at least 80% of the market value in large market capitalisation shares in the FTSE/JSE Large Cap Top 40 index and have a minimum equity exposure of 80%. The portfolio may invest in listed and unlisted instruments as allowed by the Act and is suitable for investors seeking long-term capital growth.

Unit Trust Ts & Cs

Disclaimer and Statutory Disclosures

The investor acknowledges and understands that Fedgroup cannot provide the investor with advice. Any information and opinions that may be provided by Fedgroup is of a general nature and are not intended to address the circumstances of any particular individual or entity. Fedgroup is not acting and do not purport to act in any way as an advisor or in a fiduciary capacity. The investor should not act upon such information or opinion without appropriate professional advice after a thorough examination of a particular situation.

In order to offer you this product, we have to process your personal information. We will share your information with other service providers. This includes information about your product and payments. We do this to manage your investment. We will treat your personal information with caution and have put reasonable security measures in place to protect it. By signing this application, you agree to the processing and sharing of your personal information.

Fedgroup endeavours to provide accurate and timely information but make no representation or warranty, express or implied, with respect to the correctness, accuracy or completeness of any information or opinions. Fedgroup does not undertake to update, modify or amend the information on a frequent basis or to advise any person if such information subsequently becomes inaccurate. Any representation or opinion is provided for information purposes only. In the event that the investor decides not to appoint a financial advisor, the investor indemnifies Fedgroup from any loss or damage that the investor may suffer as a result of investing or transacting with Fedgroup without the advice of a financial advisor.

Collective investment schemes in securities (unit trusts) are generally medium to long-term investments. The value of participatory interests (units) may go down as well as up and past performance is not necessarily a guide to the future. Fluctuations or movements in exchange rates may cause the value of underlying international investments to go up or down. Unit trusts are traded at ruling prices and the manager can engage in borrowing and scrip lending. Forward pricing is used. Trading of participatory interests on an exchange may incur additional costs, including brokerage fees, administration fees and uncertified securities tax. Non-quantifiable deductions included in the net asset value price may include brokerage fees, MST, auditor’s fees, bank charges, trustee fees and custodian fees. Fedgroup is a member of the Association for Savings and Investment SA (ASISA).

I/We have read and understand the MDD/fund fact sheet and complaints process were disclosed and are available at www.fedgroup.co.za

Declaration

  1. I/We have read, understand and agree to be bound by the provisions of this mobile application and its processes. If, on the date of a finalised investment on the mobile application, an updated wording or process exists and the fees are different on that investment, the fees on the updated wording or process will apply.
  2. I/We understand and/or warrant that: - the information contained herein is correct, and that, if this mobile application is accessed in a representative capacity, I/we have the necessary authority to do so and that this transaction is within my/our powers.
    - Fedgroup reserves the right to request any additional evidence to identify the source of any investment made by the Investor. Fedgroup shall, at its discretion, have the option to pay or collect any amount (provided that I/we owe this amount to Fedgroup) through the Automated Clearing Bureau or Electronic Funds Transfer, or by direct debit or credit against my/our bank by means of a debit or credit note addressed to my/our bankers. Any amounts so received by Fedgroup will be deemed not to have been received by Fedgroup and no transaction in respect of such application may be made until the amount of the debit order, cheque or EFT payment has been unconditionally credited to the Fedgroup account with its bankers.
    - Any variations to the terms of this agreement made by my/our financial advisor or me/us will only be binding if accepted in writing by Fedgroup. No act or omission will be an acceptance of a variation to this agreement.
    - All monies deposited in the applicable Fedgroup account for this investment were obtained from legitimate sources. I/We further warrant that I/we have complied and will continue to comply with all relevant legislation, including, but not limited to, money laundering and income tax legislation
  3. I am/we are acting for my/our own account and that I/we have made my/our independent decisions to enter into the investment and as to whether the investment is appropriate or proper for me/us, based upon my/our own judgment, and upon advice from such advisors as I/we may deem necessary. I/We warrant that I am/we are not relying on any communication from Fedgroup, whether written, oral or implied as investment advice or as a recommendation to enter into the investment. It is understood that information and explanations relating to the terms of an investment shall not be considered investment advice or a recommendation to enter into the investment. I/we warrant that I/we have not received from Fedgroup any assurance or guarantee as to the expected return on this investment. I/we indemnify and hold Fedgroup harmless against any claim of whatsoever nature, which I/we may have resulting from conducting business telephonically, via the online services (including email), or by way of facsimile. I/We hereby consent to Fedgroup taking any security precautions it may deem necessary for it to proceed with my/our application.
  4. I/We authorise Fedgroup Collective Investments Schemes (Fedgroup) to accept instructions by facsimile or email and hereby waive any claim that I/we may have against Fedgroup and indemnify Fedgroup against any loss incurred as a result of Fedgroup receiving and/or acting upon such communication. The Financial Advisor authorises Fedgroup Collective Investment Schemes to accept instructions by facsimile or email and waives any claim against Fedgroup and indemnify Fedgroup against any loss incurred as a result of Fedgroup receiving and/or acting upon such communication. Fedgroup will not be held responsible for any failure, malfunction or delay of any networks, any electronic or mechanical device, or any other form of communication used in the submission, acceptance and processing of this application form, or any other instruction or transaction. Fedgroup will not be liable to make good or compensate the Investor or third party for any damages (whether direct or consequential), losses, claims or expenses resulting from such failure, malfunction or delay, and the Investor and Financial Advisor indemnifies Fedgroup accordingly.
  5. I/We hereby acknowledge that I/we have the right and responsibility to conclude a discretionary investment mandate in terms of Board Notice 79 of 2003 of the Financial Advisory and Intermediary Services Act No 37 of 2002 with a Financial Advisor and that, if this appointment occurs, Fedgroup is authorised to act on any written instructions received from a financial advisor relating to investments into the Fedgroup Funds.
  • Money Market

Money Market overview

The Fedgroup Money Market Fund shall be a Local Money Market portfolio. The investment objective of the portfolio is to provide a medium whereby investors can obtain undivided participation in a diversified portfolio of money market instruments and assets in liquid form. The primary performance objective of the portfolio is to obtain as high level of current income as is consistent with preservation and liquidity.

Money Market Ts & Cs

Disclaimer and statutory disclosures

The Investor acknowledges and understands that Fedgroup cannot provide the Investor with advice. Any information and opinions which may be provided by Fedgroup are of a general nature and are not intended to address the circumstances of any particular individual or entity. Fedgroup is not acting and do not purport to act in any way as an advisor or in a fiduciary capacity. The Investor should not act upon such information or opinion without appropriate professional advice after a thorough examination of a particular situation. Fedgroup endeavours to provide accurate and timely information but make no representation or warranty, express or implied, with respect to the correctness, accuracy or completeness of any information or opinions. Fedgroup does not undertake to update, modify or amend the information on a frequent basis or to advise any person if such information subsequently becomes inaccurate. Any representation or opinion is provided for information purposes only. In the event that the Investor decides not to appoint a financial advisor, the Investor indemnifies Fedgroup from any loss or damage which the Investor may suffer as a result of investing or transacting with Fedgroup without the advice of a financial advisor. Collective Investment Schemes in Securities (Unit Trusts) are generally medium to long-term investments. The value of participatory interests (units) may go down as well as up and past performance is not necessarily a guide to the future. Fluctuations or movements in exchange rates may cause the value of underlying international investments to go up or down. Unit trusts are traded at ruling prices and the Manager can engage in borrowing and scrip lending. Forward pricing is used. Trading of participatory interests on an exchange may incur additional costs, including brokerage, administration fees and uncertified securities tax. Non-quantifiable deductions included in the net asset value price may include brokerage fees, MST, auditor’s fees, bank charges, trustee and custodian fees. Fedgroup is a member of the Association for Savings & Investment SA (ASISA).

Declaration

  1. I/We have read, understand and agree to be bound by the provisions of this mobile application and its processes. If, on the date of a finalised investment on the mobile application, an updated wording or process exists, and the fees are different on that investment, the fees on the updated application wording or process will apply.
  2. I/We understand and/or warrant that:
    - the information contained herein is correct, and that, if this mobile application is accessed in a representative capacity, I/we have the necessary authority to do so and that this transaction is within my/our powers.
    - Fedgroup reserves the right to request any additional evidence to identify the source of any investment made by the Investor.
    Fedgroup shall, at its discretion, have the option to pay or collect any amount (provided that I/we owe this amount to Fedgroup) through the Automated Clearing Bureau or Electronic Funds Transfer, or by direct debit or credit against my/our bank by means of a debit or credit note addressed to my/our bankers. Any amounts so received by Fedgroup will be deemed not to have been received by Fedgroup and no transaction in respect of such application may be made until the amount of the debit order, cheque or EFT payment has been unconditionally credited to the Fedgroup account with its bankers.
    - Any variations to the terms of this agreement made by my/our financial advisor or me/us will only be binding if accepted in writing by Fedgroup. No act or omission will be construed as an acceptance of a variation to this agreement.
    - All monies deposited in the applicable Fedgroup account for this investment were obtained from legitimate sources. I/We further warrant that I/we have complied and will continue to comply with all relevant legislation, including, but not limited to, money laundering and income tax legislation.
  3. I am/we are acting for my/our own account and that I/we have made my/our independent decisions to enter into the investment and as to whether the investment is appropriate or proper for me/us, based upon my/our own judgment, and upon advice from such advisors as I/we may deem necessary. I/We warrant that I am/we are not relying on any communication from Fedgroup, whether written, oral or implied as investment advice or as a recommendation to enter into the investment. It is understood that information and explanations relating to the terms of an investment shall not be considered investment advice or a recommendation to enter into the investment. I/we warrant that I/we have not received from Fedgroup any assurance or guarantee as to the expected return on this investment. I/we indemnify and hold Fedgroup harmless against any claim of whatsoever nature, which I/we may have resulted from conducting business telephonically, via the online services (including email), or by way of facsimile. I/We hereby consent to Fedgroup taking any security precautions it may deem necessary for it to proceed with my/our application.
  4. I/We authorise Fedgroup Collective Investments Schemes (Fedgroup) to accept instructions by facsimile or email and hereby waive any claim that I/we may have against Fedgroup and indemnify Fedgroup against any loss incurred as a result of Fedgroup receiving and/or acting upon such communication. The Financial Advisor authorises Fedgroup Collective Investment Schemes to accept instructions by facsimile or email and waives any claim against Fedgroup and indemnify Fedgroup against any loss incurred as a result of Fedgroup receiving and/or acting upon such communication. Fedgroup will not be held responsible for any failure, malfunction or delay of any networks, any electronic or mechanical device, or any other form of communication used in the submission, acceptance and processing of this investment, or any other instruction or transaction. Fedgroup will not be liable to make good or compensate the Investor or third party for any damages (whether direct or consequential), losses, claims or expenses resulting from such failure, malfunction or delay, and the Investor and Financial Advisor indemnify Fedgroup accordingly.
  5. I/We hereby acknowledge that I/we have the right and responsibility to conclude a discretionary investment mandate in terms of Board Notice 79 of 2003 of the Financial Advisory and Intermediary Services Act No 37 of 2002 with a Financial Advisor and that, if this appointment occurs, Fedgroup is authorised to act on any written instructions received from a financial advisor relating to investments into the Fedgroup Funds.

Fedgroup Money Market Fund

Fedgroup Money Market Fund - A
Fedgroup Money Market Fund - C
Fedgroup Money Market Fund - C1

Fedgroup Unit Trust - Information Document

Unit Trust Information Document

Impact Farming

Roll up your sleeves and dig into the inner workings of making money while doing something big. Here is everything related to our Impact Farming product.

Impact Farming Ts & Cs

EFFECTIVE DATE: 25 SEPTEMBER 2020

  1. Introduction
    1. The Fedgroup Impact Farming application and micro-site web URL: Fedgroup Impact Farming, which includes the electronic online e-Commerce platform (“Fedgroup Platform”) to which these terms and conditions (“Impact Farming Terms”) relate, are made available, managed and owned by Fedgroup Ventures (Pty) Ltd (collectively, “we”, “our”, “us”).
    2. These Impact Farming Terms apply to any person who uses our services, purchases any assets or uses, accesses, refers to, views or downloads any information made available on the Fedgroup Platform for any purpose (“you”,“your”).
  2. Additional terminology and interpretation
    1. The following terminology applies to these Impact Farming Terms:
      1. “Agency Agreement” means the agency agreement concluded between you and the Managing Agent, automatically entered into as a condition of sale under these Impact Farming Terms, the terms and conditions of which are set out in clause 7 below.
      2. “Assets” means (i) the individually identifiable and numbered assets purchased by you through the Fedgroup Platform for deployment at a Site, or (ii) the right, title and interest purchased by you in the Products for the productive lifetime of Third-Party Assets to be deployed at a Site, as detailed in the information manual. “Products” and “Assets” are, in certain instances, used interchangeably in these Impact Farming Terms and must be interpreted as the context requires.
      3. “Asset Purchase Price” means the purchase price paid by you for an Asset (by electronic funds transfer, once-off debit against or collection from your cheque or current account, or redemption of a Voucher).
      4. “Information Manual” means the electronic document, containing relevant detail and information relating to these Impact Farming Terms and the Assets, Sites, Returns and so on, published on the Fedgroup Platform.
      5. “Managing Agent” means Fedgroup Ventures (Pty) Ltd (Registration Number 2012/167478/07), a private company duly incorporated in accordance with the company laws of the Republic of South Africa, situated at 89 Bute Lane, Sandton, Johannesburg, South Africa.
      6. “Fedgroup Account” means your unique account created on the Fedgroup Platform for the purchase of any Assets and detailing all fees, charges, interest, and returns applying to you. The opening of a Fedgroup account will automatically result in a “Wallet” being created that is linked to the Fedgroup account. All transactions will take place in the wallet.
      7. “Products” means the products produced by the Assets or Third-Party Assets (as the case may be), as detailed in the Information Manual.
      8. “Returns” means the returns payable to you on sale of the Products (net of all expenses relating to the Assets, Products and Services), as detailed in the Information Manual.
      9. “Site” means the property on which the Works will be executed, the Assets or Third-Party Assets deployed, and the Products produced, as detailed in the Information Manual.
      10. “Site Owner” means the owner or operator of a Site, as detailed in the Information Manual.
      11. “Services” means the services rendered by us, the Managing Agent or any Third-Party Suppliers under or in connection with these Impact Farming Terms, the Assets, the Third-Party Assets, the Products or the Sites.
      12. “Third-Party Assets” means the assets owned by Third-Party Owners from which Products are produced, as detailed in the Information Manual.
      13. “Third-Party Supplier Agreements” means the agreements concluded between us or the Managing Agent and Third-Party Suppliers in connection with the Assets, the Third-Party Assets, the Products, and the Sites.
      14. “Third-Party Suppliers” means any third-party supplier of goods, data or services to us or the Managing Agent or any of our or the Managing Agent’s designated and duly authorised sub-contractors.
      15. “Third-Party Owners” means the owners of Third-Party Assets, as detailed in the Information Manual.
      16. “Voucher” means a voucher purchased from us for the purchase of a particular type of Asset, identifiable by means of and redeemable by submission of the quick response code (“QR Code”) on the Voucher.
      17. “Works” means the works carried or to be carried out at a Site for the operation of Assets and production of Products, as detailed in the Information Manual.
    2. The provisions of clause 1 above and any substantive provisions contained in any definition in this clause 2 (or any other clause of these Impact Farming Terms) form part of these Impact Farming Terms and effect will be given to them.
    3. Any reference in these Impact Farming Terms to any legislation will be to that legislation as amended from time to time.
  3. Your agreement to these Impact Farming terms and any updates or amendments
    1. By continuing to access the Fedgroup Platform or using our Services in any way after purchasing an Asset, you agree that you have entered into a legally binding agreement with us on the terms and in the conditions contained in these Impact Farming Terms and agree that the Managing Agent is authorised to act on your behalf in the limited circumstances provided for in the Agency Agreement.
    2. These Impact Farming Terms, the Information Manual and any additional agreements, third-party agreements (if applicable) and documents referred to in these Impact Farming Terms, constitute the complete and sole record of the agreement between you, us and the Managing Agent.
    3. If you do not agree with any term or condition of these Impact Farming Terms and the other agreements and documents referred to in clause (3.2) above or you become dissatisfied with us or the Fedgroup Platform, you must discontinue your use of the Fedgroup Platform and the Services and notify us of the discontinuation in writing (to the support team email specified in the Information Manual). In the absence of notification, your continued use of the Fedgroup Platform or the Services will be construed as your consent to these Impact Farming Terms and the other agreements and documents referred to in clause 3.2 above.
    4. These Impact Farming Terms may be updated or amended by us at any time at our sole discretion and with prospective effect without prior notice to you and any updates or amendments will take effect when posted on the Fedgroup Platform unless a later date is stated in the update or amendment. Each time you use the Fedgroup Platform or our Services, it is your responsibility to review the Impact Farming Terms in case of any updates or amendments. If you do not agree to our updates or amendments, you must discontinue your use of the Fedgroup Platform and our Services and notify us of the discontinuation in writing (to the support team email address specified in the Information Manual).
    5. The limited, revocable, non-transferable license granted to you to access and use the Fedgroup Platform is subject to these Impact Farming Terms and the various policies and agreements that may govern such use and access, as indicated on the Fedgroup Platform.
    6. You may print a copy of these Impact Farming Terms and any updates or amendments - if you have any difficulty printing any of them or require assistance in obtaining hard or electronic copies, you should contact our support team by email to the address specified in the Information Manual.
  4. Fedgroup platform generally
    1. The Fedgroup Platform offers for sale certain Assets and the infrastructure necessary to facilitate agreements for their deployment and the production of Products at Sites with Site Owners who have unutilised space that is suitable, at the Managing Agent’s sole discretion, for these purposes.
    2. We conduct an audit of each potential Site to determine its suitability, utilising all reasonable care and due diligence and compile the Information Manual by utilising the latest technology available for simulating the potential performance of Assets and Third-Party Assets.
    3. Once we have determined a Site’s suitability, we populate an Information Manual, which includes information and data relevant to the Site, to assist potential Asset purchasers to determine whether the purchase may be suitable for them.
    4. While all reasonable care is taken in ensuring the accuracy of the information contained in the Information Manual, the information is based on information supplied to us by Third-Party Suppliers. Accordingly, we cannot and do not provide any guarantee as to the accuracy and completeness of all or any part of the information provided in the Information Manual, or of the anticipated Returns, and all details are indicative and not guaranteed.
    5. The Fedgroup Platform and the information contained on it does not constitute a recommendation or endorsement of the quality, suitability for purchase or purpose of any Asset, its performance, or any anticipated Returns. By purchasing an Asset, you accept that there is some risk of loss, including (without limitation) the loss of the Asset itself or the Asset Purchase Price.
    6. We cannot be held responsible for any inaccuracies, errors, or misspellings or for impartial, inaccurate, or misleading information and are not liable for any damages flowing from them/it.
  5. Purchasing an asset and creating a Fedgroup account
    1. To purchase an Asset on the Fedgroup Platform and to receive the Returns, you will be required to create a Fedgroup Account which will in turn create a linked wallet, which results in you having the rights and obligations detailed in these Impact Farming Terms.
    2. Once you have reviewed the Information Manual and made a decision to purchase an Asset, you must select the number of Assets you wish to purchase at the represented price and submit an order for them (“Order”).
    3. If you are paying for Assets by electronic funds transfer or once-off debit against or collection from your current account, the represented price referred to in clause 5.2 above must be transferred by you to the Managing Agent’s secure trust account (detailed on the Fedgroup Platform) within 48 (forty eight) hours of submission of your Order, where it will be held for your benefit until we have allocated your Assets to you.
    4. If you are purchasing an Asset using a Voucher, the Voucher QR Code must be submitted with your Order and will be deemed redeemed on submission.
  6. Vouchers
    1. A Voucher may be redeemed, only for the purchase of the type and number of Assets to which it relates, at any time within 3 (three) years of the date of its issue.
    2. The purchase of an Asset using a Voucher is subject to the availability of the type and number of Assets for which it was purchased. If those Assets are not available on submission of your Order, the price paid for the Voucher (“Voucher Value”) will be refunded to you (net of our reasonable transaction and other fees, bank charges and other disbursements) or you may utilise the Voucher Value against the purchase of any other Asset within our then available range.
    3. If you are redeeming a Voucher and the type and number of Assets for which it was purchased are available for allocation to you at the time of redemption, any price increase for the Assets will not be applicable to you.
    4. If the type and number of Assets for which a Voucher was purchased are not available for allocation to you at the time of redemption and you choose to purchase other Assets within our then available range, the Voucher must be fully utilised (no change will be given to you) and any shortfall in the price for the selected alternative Assets must be transferred to the trust account referred to in clause 5.3 above within 48 (forty-eight) hours of your purchase, where they will be held on the basis provided for in clause (5.3) above.
  7. Appointment of managing agent and agency agreement
    1. By purchasing an Asset on the Fedgroup Platform, you agree and enter into the Agency Agreement constituted in this Clause 7.
    2. The Agency Agreement will be valid for the period specified in the Information Manual, commencing on the date on which the relevant Site is commissioned, unless these Impact Farming Terms are terminated earlier in accordance with the provisions of clause 10 below.
    3. As a condition of the purchase of any Asset, you hereby expressly appoint, allow and authorise the Managing Agent as your special agent with authority to do all things as may be necessary on your behalf in respect of any Asset purchased by you, including:
      1. entering into an agreement with a Site Owner in respect of the use of the Site for the Works, the deployment of Assets or Third-Party Assets and the production of Products;
      2. entering into agreements with appropriately qualified Third-Party Suppliers to operate and maintain the Assets or Third-Party Assets, to market and sell the Products and for any other purposes as, in the sole and absolute discretion of the Managing Agent, are necessary or prudent;
      3. entering insurance contracts to ensure that adequate insurance is in place to cover the Assets or Third-Party Assets and the Products from any loss or damage. To the extent necessary, the Managing Agent may also enter into an insurance contract to mitigate against loss of income as a result of the reduced use of the Assets or Third-Party Assets or reduced production of Products, arising from any reason.
      4. retaining any funds paid in terms of clauses 5.3 or 6.4 above in secure, annually audited trust account for your account and benefit until your Assets have been allocated to you.
      5. initiating and continuing with legal, recovery or execution proceedings against any Site Owner, Third-Party Supplier or insurer who does not honour its contractual obligations in terms of the relevant agreements; and
      6. varying any of the relevant agreements, only to the extent that the variation is communicated to you and that it is not, in the reasonable discretion of the Managing Agent, deemed to be material to you. Copies of any of the agreements referred to in this clause 7.3 will be made available to you on written request to the support team email address referred to in the Information Manual.
    4. The extent of the agency appointment constituted in this clause 7 is limited to the acts and activities referred to in this clause 7 and the performance of any acts necessary to render the Services.
  8. Fedgroup platform data

    Data collected and presented on the Fedgroup Platform is indicative only and it is the purchase price received from the sale of the Products that is used as the basis for calculating all Returns payable to you.

  9. Payment of returns
    1. Shortly after the end of each calendar month from the date on which the Works have been completed, a statement will be sent to you summarising the performance of the Assets, any Returns payable and the date of credit of Returns to your Fedgroup Account which will be paid into your Wallet.
    2. Should you so elect, credit balances on your Wallet will accrue interest at the same corporate base rate as is afforded to us by our bankers from time to time, calculated on an annual basis.
    3. Once your Fedgroup Wallet reflects a minimum credit balance of R300.00 (three hundred Rand), the Managing Agent will, on your written request and provision of any documentation required in terms of the Financial Intelligence Centre Act, 38 of 2001, transfer the credit balance to you.
  10. Pricing policy
    1. We will, at all times, do our utmost to ensure that the purchase price for the Assets given in the Information Manual is accurate, but it may need to be validated by us as part of our acceptance procedure. If the price for your Assets changes before we process your Order, we will contact you and ask you to confirm whether you wish to proceed at the new price or whether you wish us to effect a full refund of any amount already paid by you, subject to the provisions of Clause
    2. above. Except as provided for in clause 6.4 above, the provisions of this clause
    3. will not apply in respect of the purchase of Assets using Vouchers.
    4. As a consumer, you have the right which allows you to cancel the contract, with no consequence, within a period of 5 days from date of concluding the contract. This right is known as the cooling-off period. You have a cooling-off period of 5 days.
  11. Termination by you
    1. Impact Farming Assets were created to be a medium to long-term investment and the full value of your Asset may only be realised if you stay invested for the whole term. It will, therefore, be assumed that Investors would only make the decision to sell their Impact Farming Assets after due consideration of the long-term financial impacts of such a decision. If after due consideration, you wish to terminate the agreement constituted by these Impact Farming Terms in respect of any Asset, you may do so by giving the Managing Agent written notice of termination. Subject to the following provisions:
      1. The Asset Owner must elect to find a willing buyer themselves at a price that is agreed upon by the two parties.
      2. A sale of your Asset can only be effected if a willing buyer is found.
      3. The willing buyer communicates the price they are willing to pay for the Impact Farming Asset and the Asset Owner must decide whether to accept or reject this price.
      4. The Managing Agent may charge a fee on the transfer of Assets at its discretion.
  12. Asset end of life

    We will, when the productive lifetime of an Asset or Third-Party Asset has been reached (as indicated in the Information Manual), at our election and depending on the nature of the Asset:

    1. purchase the Asset for the price specified in the Information Manual and pay the relevant amount to your Fedgroup Account within 30 (thirty) days; or
    2. dispose of the Asset subject to payment of a disposal fee, which will be used to defray the costs associated with disposing of the Asset.
  13. Cancellation by the site owner
    1. Should the Site Owner cancel the agreement concluded with it by the Managing Agent, you will be entitled to:
      1. a full refund of the Asset Purchase Price or, in the case of redeemed Vouchers, the Voucher Value, subject to deduction of reasonable banking and transaction charges actually incurred by us; or
      2. depending on the nature of the Assets, relocation of the Assets or the production of Products to an alternative Site which, in the reasonable opinion and sole discretion of the Managing Agent, will achieve similar Returns.
    2. You agree that any damages occasioned because of the Site Owner cancelling the agreement concluded with it by the Managing Agent, will lie against the Site Owner and not the Managing Agent (or us).
  14. Returns
    1. While every reasonable effort is made to ensure that the Returns are met, they are not guaranteed.
    2. All risks associated with the Returns always remain with you.
  15. Tax
    1. You are responsible for claiming any tax relief including (without limitation) any allowances contemplated in Section 12B or Section 11E of the Income Tax Act 58 of 1962.
    2. All prices quoted on the Fedgroup Platform are stated exclusive of Value Added Tax.
  16. Insurance
    1. The Managing Agent, as a material term of the Third-Party Supplier and other agreements referred to in these Impact Farming Terms, ensures that the Assets, Third-Party Assets and Products are adequately and appropriately insured against all risks for the duration of those agreements and will ensure that all premiums are paid and that all insurance policies effected will have the full force of law.
    2. In terms of the aforementioned agreements, the Managing Agent is entitled to:
      1. inspect, at any time, any related insurance document and to arrange any additional insurance cover which the Managing Agent may, at its sole and exclusive discretion, deem appropriate for the adequate protection and insurance of the Assets, Third-Party Assets and Products; and
      2. take out insurance cover, where the relevant Third-Party Supplier is unable to obtain any or adequate insurance, or an insurer withdraws any cover during the currency of these Impact Farming Terms.
  17. Transfer of rights and obligations
    1. We are entitled to cede, assign, delegate or otherwise transfer any of our rights or obligations under these Impact Farming Terms to any third party without your consent first being obtained.
    2. We are entitled to substitute the Managing Agent at any time without your consent first being had and, should we do so, you consent to the substituted party as the new Managing Agent.
    3. You are not entitled to cede, assign, delegate or otherwise transfer any of your rights or obligations under these Impact Farming Terms to any third party without our prior written consent, which will not be unreasonably withheld. You must notify the Managing Agent of any intended cession, assignment, delegation, or transfer in writing.
  18. Disputes
    1. Any dispute that may arise between you and us will be referred for consideration and resolution to our respective chief executive officers (if you are not a juristic person, then you personally will be involved) or their duly appointed representatives.
    2. Should our respective chief executive officers (if you are not a juristic person, with your personal involvement) or their duly appointed representatives be unable to resolve the dispute within 14 (fourteen) days of referral, then the party who wishes to persist in the dispute may, at its option, either institute Court proceedings or refer the dispute for arbitration in accordance with the Rules of the Arbitration Foundation of Southern Africa (“AFSA”), or if AFSA is not in existence, in accordance with the provisions of the Arbitration Act 42 of 1965.
    3. Should the dispute be referred to arbitration, the arbitrator will be appointed by the parties, and failing agreement within 14 (fourteen) days, will be nominated by AFSA. Should AFSA not be in existence, the nomination of the arbitrator will be by the Chairman of the Johannesburg Bar Council or its successor in title. The arbitration will be held in Johannesburg, conducted in English, and concluded as expeditiously as possible after it has been demanded.
    4. Nothing contained in this clause 18 will be deemed to prevent or prohibit a party from applying to the appropriate Court for urgent relief.
  19. Warranties
    1. To the fullest extent permissible under applicable law and except as otherwise stated in these Impact Farming Terms, we make no warranty, express, implied, statutory, or otherwise, with respect to the Assets, the Third-Party Assets, the Products or any of our Services, and expressly disclaim, without limitation, any warranties of merchantability, fitness for any particular purpose, results or title, and any warranties implied by a course of dealing or performance.
    2. We do not warrant the data, content, features information or quotations provided through the Fedgroup Platform, to be uninterrupted or accurate or free of errors, viruses, or other harmful components.
    3. You are solely responsible for any damage to your equipment, loss of data, or other harm which may result from your use of our Services or the Fedgroup Platform.
    4. We make no warranties and provide no assurances to you regarding the performance of any Sites, Assets, Third Party Assets, Products or Returns. Any information published on the Fedgroup Platform is indicative only and is the product of a computer simulation.
    5. You release us from any liability in relation to or arising from your use of the Fedgroup Platform or our Services, for any reason, including (without limitation) in relation to the Assets, the Third-Party Assets, the Products or any failure on our part in rendering Services, regardless of the degree of our negligence. To the extent that applicable law places any restriction on any release of liability, you agree that we are liable for the minimum amount of damages which the law restricts, should a minimum exist.
    6. Any promotional material utilised by us should not be construed as a representation or warranty of any particular standards, the Assets, the Third-Party Assets, the Products, the Returns, or your expectations or service specifications and should only be regarded as promotional and educational in nature.
  20. Waiver

    Failure of a party to insist upon strict performance of any provision of these Impact Farming Terms or associated agreements, or the failure of a party to exercise any rights or remedies to which it is entitled under these Impact

    Farming Terms will not constitute a waiver of any of them and will not cause a diminution of the obligations under these Impact Farming Terms or any associated agreement. No waiver of any of the provisions of these Impact Farming Terms or any associated agreement will be effective unless it is expressly stated to be waived and signed by the parties affected by the waiver.

  21. Limitation of liability and damages

    We will not, regardless of the circumstances or causes, be liable under these Impact Farming Terms for any consequential, special, indirect or other damages (including, without limitation, lost profits or punitive damages), whether based in contract, delict or otherwise, even if we have been advised of the possibility of such damages. This limitation will apply to the maximum extent permitted by applicable law. You expressly agree that if we are found liable to you, regardless of the foregoing limitations, our maximum aggregate liability to you, whether arising from breach of warranty, breach of contract, negligence, or on any other legal basis, will not exceed the Asset Purchase Price paid by you to us or, in the case of a redeemed Voucher, the Voucher Value.

  22. Export control laws and exchange control regulations

    By using the Fedgroup Platform you expressly undertake to abide by any exchange control regulations which may be applicable to the purchase of any Assets or the payment of any interest or Returns and you undertake to comply with the relevant exchange control regulations.

  • Impact Farming refer and earn rules

  1. Introduction, terminology and interpretation
    1. In these terms and conditions (“Referral Programme Terms”), any capitalised words not expressly defined herein have the same meaning as those defined in the Fedgroup Asset Terms and Conditions of Sale (“Impact Farming Terms”).
    2. “Us”, “we” or “our” means Fedgroup Financial Holdings (Pty) Ltd in association with Fedgroup Ventures (Pty) Ltd and “Referrer” means any person who has purchased an Asset or uses our Services and has successfully invited a third party (“Referee”) to purchase an Asset through the Fedgroup Platform.
    3. Under our Referral Programme, a Referrer will earn a referral bonus of R100 (one hundred rands) (“Referral Bonus”) credited to the Referrer’s Fedgroup Account for each Referee successfully invited to purchase an Asset, and a Referee who purchases an Asset on the Fedgroup Platform using the unique referral code sent by the Referrer to the Referee through the Fedgroup Platform (“Referral Code” and “Referral” and “Referral Link” have corresponding meanings).
    4. The Referrer, by referring a Referee to us, and the Referee, by accepting the Referral and purchasing an Asset, agree to these Referral Programme Terms.
    5. By using the Referral Programme, the Referrer and Referee also agree to the Impact Farming Terms.
    6. Any reference in these Referral Programme Terms to any legislation will be to that legislation as amended from time to time.
  2. How to earn a referral bonus

    In order to qualify for a Referral Bonus, the Referrer must have a Fedgroup Account and own at least 1 (one) Asset. Subject to the other terms and conditions of these Referral Programme Terms, the Referrer will earn a Referral Bonus if:

    1. a Referee clicks on the Referral Link to create a valid Fedgroup Account complying with the Impact Farming Terms; and
    2. the Referee purchases an Asset through the Fedgroup Platform.
  3. Qualifying purchase
    1. The Referral Bonus will be credited to the Referrer’s Fedgroup Wallet within 10 (ten) days after we have received payment of the full Asset Purchase Price from the Referee.
    2. Should a Referee’s purchase of an Asset be rejected or the Asset Purchase Price payment be reversed for any reason before expiry of the period referred to in clause 3.1 above, the Referrer will not be entitled to the Referral Bonus.
    3. Should a Referee’s Order be cancelled or a Referee’s Assets be sold within 3 (three) months of us allocating the Assets to the Referee, the Referrer will not be entitled to a Referral Bonus in respect of the associated Assets and, if the Referral Bonus has already been credited to the Referrer’s Fedgroup Wallet, it will be reversed in that account.
  4. Multiple referrals
    1. You are entitled to multiple Referral Bonuses, but Referral Bonuses may not be earned and will not be given, by you or the same Referee creating multiple Fedgroup Accounts. In addition, Referral Bonuses accrued in separate Fedgroup Accounts may not be combined into one Fedgroup Account.
    2. A Referee may only use one Referral Link. If a Referee receives Referral Links from multiple Fedgroup Account holders, only the corresponding Fedgroup Account holder of the Referral Link first used by the Referee will receive the Referral Bonus.
  5. Termination or suspension of referral programme
    1. We may suspend or terminate the Referral Programme or the Referrer’s or Referee’s ability to participate in the Referral Programme at any time for any reason.
    2. We reserve the right in our sole and unfettered discretion and as we deem appropriate and fair to review, investigate and suspend Fedgroup Accounts or reverse Referral Bonuses if we notice any activity that we believe is abusive, fraudulent or in breach of these Referral Programme Terms or the Impact Farming Terms.
  6. Monitoring of referral programme

    We may monitor and record Referral Programme communications or traffic in order to maintain the proper functioning and to prevent unauthorised use of the Referral Programme, and whenever the law requires us to do so.

  7. Privacy

    Any information obtained by us, a Referrer or a Referee through the Referral Programme is subject to our Privacy Policy, the terms and conditions of which are contained on the Fedgroup Platform.

  8. Your agreement to these terms and any updates or amendments
    1. These Referral Programme Terms may be updated or amended by us at any time in our sole discretion and with prospective effect without prior notice to Referrers or Referees and any updates or amendments will take effect when posted on the Fedgroup Platform unless a later date is stated in the update or amendment. Each time a Referrer/Referee uses the Fedgroup Platform or our Services, it is the Referrer’s/Referee’s responsibility to review the Referral Programme Terms in case of any updates or amendments. If the Referrer/Referee does not agree to our updates or amendments, the Referrer/Referee must discontinue the Referrer’s/Referee’s use of the Fedgroup Platform and our Services and notify us of the discontinuation in writing (to the support team email address specified in the Information Manual).
    2. The limited, revocable, non-transferable license granted to the Referrer and Referee to access and use the Fedgroup Platform is subject to these Referral Programme Terms and the various policies and agreements which may govern such use and access, as indicated on the Fedgroup Platform.
    3. Referrers and Referees may print copies of these Referral Programme Terms and any updates or amendments - any difficulty in printing any of them or assistance required in obtaining hard or electronic copies, should be addressed to our support team by email to the address specified in the Information Manual.
  9. Tax

    Referrers/Referees are responsible for any Tax consequences, if any, resulting from Referral Bonuses.

  10. Transfer of rights and obligations
    1. We are entitled to cede, assign, delegate or otherwise transfer any of our rights or obligations under these Referral Programme Terms to any third party without Referrers’ and Referees consent first being obtained.
    2. Referrers and Referees are not entitled to cede, assign, delegate or otherwise transfer any of their rights or obligations under these Referral Programme Terms to any third party without our prior written consent, which will not be unreasonably withheld.
  11. Waiver

    Failure of a party to insist upon strict performance of any provision of these Referral Programme Terms or any associated agreement, or the failure of a party to exercise any rights or remedies to which it is entitled under these Referral Programme Terms will not constitute a waiver of any of them and will not cause a diminution of the obligations under these Referral Programme Terms or any associated agreement. No waiver of any of the provisions of these Referral Programme Terms or any associated agreement will be effective unless it is expressly stated to be waived and signed by the parties affected by the waiver.

  12. Limitation of liability and damages

    We will not, regardless of the circumstances or causes, be liable under these Referral Programme Terms for any consequential, special, indirect or other damages (including, without limitation, lost profits or punitive damages), whether based in contract, delict or otherwise, even if we have been advised of the possibility of such damages. This limitation will apply to the maximum extent permitted by applicable law. The Referrer/Referee expressly agrees that if we are found liable to the Referrer/Referee, regardless of the foregoing limitations, our maximum aggregate liability to the Referrer/Referee, whether arising from breach of warranty, breach of contract, negligence, or on any other legal basis, will not exceed the Referral Bonus.

Impact Farming Information Manuals


Investors with financial advisors

A strong partnership comes with laying all your cards on the table. Planning your future with someone requires trust and full disclosure.

  • Ts & Cs for using a financial advisor

Declaration by financial advisor

FAIS Declaration:

  1. I declare that I/we are a licensed financial services provider/registered attorney. I have made the necessary disclosure and complied with the requirements of the Financial Advisory and Intermediary Services Act 37 of 2002.
  2. I have explained all fees that relate to this investment to the investor. I understand and accept that the investor may write to Fedgroup to cancel my fees.
  3. I confirm that all information provided herein is true and correct and that I have read and understood the terms and conditions.

FICA Declaration:

  1. I have identified all applicable parties to this transaction and verified their details under the requirements of Section 21 of the Financial Intelligence Centre Act 38 of 2001 (the Act). I keep these parties’ records as required in terms of Section 22 of the Act.
  2. I understand that if I have selected ‘Yes’, I am the primary accountable institution under the act.
  3. I understand that if I have selected ‘No’, Fedgroup will be responsible for the primary ‘Know Your Client’ requirements of the act and that the application will be delayed until Fedgroup receives these documents.

Declaration by investor

  1. DECLARATION BY INVESTOR:
    I confirm that the financial advisor included in my investments is my appointed advisor.
    1. App fee structure disclosure: I agree to pay the following fees to my financial advisor: Upfront advisor’s fee. A percentage up to a maximum of 3.0% (excluding VAT) and up to a maximum of 2% (excluding VAT) for Impact Farming assets added to the capital investment amount prior to the investment being made Annual advisor’s fee. A percentage deducted from interest earned, up to a maximum of 1.5% (excluding VAT) and no ongoing fees for Impact Farming assets.
    2. I further declare that: I have received a copy of the terms and conditions of my investment with Fedgroup and I hereby acknowledge that the rules governing this investment have been pointed out to me, that I know and understand the content thereof and that I am further aware that, for future reference, the rules can be assessed by me at www.fedgroup.co.za
  2. I confirm that all information provided in this mobile application and all its processes accepted by me in connection with this investment is correct.
  3. I have not received advice from Fedgroup in respect of this investment.
  4. I confirm that Fedgroup may accept instructions from my financial advisor or any authorised third party only if appointed and authorised by me in writing.
  5. By signing this, I understand that telephonic and electronic communication may be monitored and recorded. Fedgroup reserves the right to verify the identity of any person involved in any form of communication.

Fedgroup Trails

Preparation requires discipline, endurance and knowledge. Before you hit the hills be sure to read the fine print.

  • Conditions of entry

The following conditions of entry apply to all entering the Fedgroup Trails.

You are warned, acknowledge and accept that “Fedgroup Trails” is a recreational venue, which could be inherently dangerous and involves risks and dangers, both known and unknown, natural and man-made which may result in loss or damage to your property, personal injury or even death. Knowing this to be the case, if you choose to enter the venue, you do so entirely at your own risk and to the extent permitted by law, you release and indemnify the trail owners, sponsors and associated entities, (and its officers, employees, agents, sponsors and contractors) from and against any claim or liability of any nature in relation to injury or death, from you or any third party which might arise from entry to the “Fedgroup Trails” by you and any accompanying persons and/or minors regardless of how the damage, injury or death is sustained or caused.

You understand that the trail owners, sponsors and associated entities and its affiliates or contractors reserve the right to alter the advertised venue, to postpone, reschedule or cancel events and or entrance to the venue if conditions warrant it or otherwise at the trail owners, sponsors and associated entities and its affiliates or contractors’ sole discretion, including for the following reasons: if natural or man-made emergencies make administering the event unreasonable due to pandemics, weather conditions, natural disaster, acts of God, terrorism, war or any other reason (at the organiser’s sole discretion), and that your membership fee will be non-refundable.

All participants must read and acknowledge the indemnity board.

You agree to exhibit appropriate behaviour at all times, including obeying all laws, event rules and you understand that your entry may be voided if through your actions or behaviour, in the opinions of the organisers, you have broken these rules or brought the venue into disrepute. You further understand that the trail owners, sponsors and associated entities and its affiliates or contractors reserve the right to reject any entry without having to justify their actions.

You acknowledge that any property or equipment (without limitation) that you use for the “Fedgroup Trails” is at your own risk and release the trail owners, sponsors and associated entities (and its officers, employees, agents, sponsors and contractors) from and against any claim or liability in relation to loss of or damage to such property, even where such loss or damage is caused by negligence, default or breach of contract by the trail owners, sponsors and associated entities (or its officers, employees, agents, sponsors and contractors)

You grant permission to the trail owners, sponsors and associated entities to use your photograph, video, multimedia and/or likenesses of you captured during the use of the venue by the trail owners, sponsors and associated entities and its affiliates or contractors without payment and/or compensation to you. These items become the sole property of the trail owners, sponsors and associated entities to use for any legitimate purpose, including but not limited to promoting advertising and marketing activities.

  • Indemnity

By entering this venue, you agree to the following disclaimer

Including the following operating entities:
Fedgroup (pty) ltd Avianto (pty) ltd
Ilumin8 events (pty) ltd
Collectively “the coordinators”

The following conditions of entry apply to all trail users and Visitors to Fedgroup Trails.

Fedgroup Trails is a trail network used for recreational activities and competitive events. You are warned, acknowledge and accept that trail usage is inherently dangerous and contains all manners of obstacles, risks and dangers, both known and unknown, natural and man-made, which may result in loss or damage to your property, personal injury or even death. Knowing this to be the case, if you choose to come onto the Avianto property, you do so entirely at your own risk and to the extent permitted by law, you release and indemnify the Coordinators (and its officers, employees, agents, sponsors and contractors) from and against any claim or liability of any nature in relation to injury or death, from you or any third party which might arise from entry to, or the use of the Fedgroup Trails area by you and any accompanying persons and/or minors, regardless of how the damage, injury or death is sustained or caused.

All trail users must read and agree to the waiver. All trail users under the age of 18 must have a parent or legal guardian read and accept the participant’s waiver on their behalf. You represent that you are the parent or authorised guardian of any children aged 17 and under (minors) accompanying you and provide these acknowledgements and disclaimers on behalf of yourself and all such accompanying minors. All trail users agree to wear a helmet at all times on the trails.

All trail users agree to exhibit appropriate behaviour at all times, including obeying all laws, trail rules, signage and directions of officials and they understand that their usage may be voided if, through their actions or behaviour, in the opinions of the officials/owners, they have broken these rules or brought the venue into disrepute. They further understand that the officials/owners reserve the right to reject any entry without having to justify their actions.

Some parts of the venue are not open to participants and visitors as part of Fedgroup Trails for safety and other reasons. Fedgroup Trails visitors must not enter fenced- or marked-off or private areas, or areas to which access is denied.

You acknowledge that any property or equipment (without limitation) that you bring onto Fedgroup Trails is at your own risk and you release the Coordinators (and its officers, employees, agents, sponsors and contractors) from and against any claim or liability in relation to loss of or damage to such property, even where such loss or damage is caused by negligence, default or breach of contract by the Coordinators (or its officers, employees, agents, sponsors and contractors).

You grant permission to the Coordinators to use your photograph, video, multimedia and/or likenesses of yourself captured during usage at Fedgroup Trails by the Coordinators and its affiliates or contractors without payment and/or compensation to you. These items become the sole property of the Coordinators to use for any legitimate purpose, including but not limited to promoting, advertising, and marketing activities.

Vehicles parked on the property are done so entirely at your own risk.

In addition, you agree that the Coordinators and any sponsor of this event may use the information contained in this entry form for purposes connected with the event or in the case of the Event Directors any other event promoted or conducted by them, and to provide details of other products, services and events to you from time to time by post and direct email to the postal and email address provided in the entry form. You understand that you have rights under the Privacy Act 1993 to access and correct any information held about you. In addition, you may unsubscribe from this database at any time.

  • Ts & Cs

The participant unconditionally and irrevocably indemnifies and holds harmless the trail owners, sponsors and associated entities and its successors, employees, officers, suppliers, contractors, agents, consultants, directors and shareholders against all and any losses, claims, proceedings, actions, damages, (direct, consequential or otherwise), liability, demands, expenses, legal costs (on an attorney and own client basis), medical costs or other costs howsoever arising out of, based upon, or in connection with (directly or indirectly) the participants’ participation in the competition, to the maximum extent permitted by law.

If a participant contravenes these rules, the participant may, in the trail owners, sponsors and associated entities’ discretion, the membership will be cancelled.

The laws of the Republic of South Africa govern the venue and those entering into it.

The trail owners, sponsors and associated entities and its affiliates or contractors reserve the right to cancel or alter any aspect of the venue at any time at its sole discretion without liability.

Members and visitors understand and agree that in order to offer the venue; the trail owners, sponsors and associated entities and its affiliates or contractors must collect and use personal information about the members and visitors. This is conducted under the terms of applicable privacy statements.

These terms and conditions are subject to change according to the trail owners, sponsors and associated entities and its affiliates or contractors’ discretion

  • Transfers, refunds and cancellation policy

Please be advised that by activating your membership for ‘Fedgroup Trails’ you accept that you are subject to the cancellation terms below.

You hereby understand and acknowledge that all fees and associated costs (including optional product purchases and donations), paid for “The Fedgroup Trails” venue are NOT REFUNDABLE FOR ANY REASON, under any circumstances, including but not limited to injury, a scheduling conflict, and/or event cancellation.

If the venue is closed due to weather conditions, natural disaster, acts of God, terrorism, war or any other reason deemed reasonable by the trail owners, sponsors and associated entities and its affiliates or contractors, no refunds will be issued.


Fedgroup Wallet

The Fedgroup Wallet allows you to invest and disinvest. Fedgroup makes use of the wallet account as a central repository of your investment and disinvestment instructions on which Fedgroup transacts.

  • Definitions

Wallet service

Is a service that enables a Fedgroup customer to create and fund an electronic store of value from a Fedgroup account, which is accessible via the Fedgroup App or Fedgroup website.

Fedgroup

Is a licensed entity in the Fedgroup Financial Holdings Proprietary Limited group of companies.

Fedgroup's payment service

Is a service that enables Fedgroup App users to make and receive payments.

Fedgroup App

Is a software application for smartphone and tablet devices, which allows Fedgroup customers to access their Fedgroup profile.

Fedgroup channel

Includes Fedgroup App and Fedgroup website, where the Wallet can be accessed.

You

Refers to the Fedgroup customer who creates and funds a Wallet.

Third-party service provider

External companies who provide services or products, the payment for which can be effected using the funds in the Wallet, which amount is deducted from the Wallet balance.

Wallet

Refers to an electronic store of value created and funded by You, and which is accessed via Fedgroup channels.

  • Terms of use

  1. The following terms and conditions ('Terms of Use'') govern your use of the Wallet or related features or services collectively. These Terms of Use are a legal agreement between You and Fedgroup. The Terms of Use apply to You and anyone else you authorise to use the Fedgroup App.
  2. You are solely responsible for the completeness and accuracy of the transactions processed on the Wallet.
  3. Only You should enter into any transactions on the Wallet.
  4. The Wallet is used to purchase products and services from Third-party service providers.
  5. You understand that while Fedgroup does not currently charge any fees when you use the Wallet, fees may be charged by Third-party service providers. Please refer to the terms and conditions of Third-party service providers.
  6. You understand that your wireless carrier may impose fees. You are responsible for all such fees.
  7. You are responsible for maintaining the confidentiality of your login and credentials, and any other means that you may from time to time have to access your Wallet.
  8. If your device is lost or stolen, or your login and credentials are compromised, you must immediately notify Fedgroup.
  9. You must have the authority and capacity to accept these Terms of Use. If you are a minor under the laws of the jurisdiction in which you enter into this agreement (under 18), you must provide the written consent of an authorised competent person.
  10. These Terms of Use only address the terms and conditions that apply to your use of the Wallet. Your device manufacturer, your wireless carrier, and Third-party service provider have their own terms and conditions. You are subject to those Third-party service provider agreements when you give them your personal information, use their products and services or visit their websites. Fedgroup is not responsible for the security, accuracy, legality, appropriateness or any other aspect of the content or function of your device manufacturer or any Third-party service provider products or services.
  11. It is your responsibility to read and understand the Third-party service provider agreements before creating, activating or using their products or services. We are not responsible for, and do not provide, any support or assistance for any Third-party service provider hardware, software, products or services. If you have any questions or issues with a Third-party service provider, including issues pertaining to the operation of your device, please contact the Third-party service provider for support and assistance.
  12. We protect your personal information in accordance with the Fedgroup Privacy Policy for more information on the policy go to www.fedgroup.co.za/privacy
  13. By using the Wallet, you agree to and accept these Terms of Use. If you do not accept the Terms of Use or agree with anything in it, then you may not use the Wallet.
  • Product guidelines

  1. Users of the Wallet service agree to use the service at their own risk, and Fedgroup will not be held liable for any loss or damage arising out of such use, unless the loss or damage is the fault of Fedgroup’s gross negligence or intentional misconduct.
  2. You will be liable for any unauthorised transaction that has been debited to the Wallet by any person other than You, unless it can be proved that such transaction was because of Fedgroup’s gross negligence or an act of fraud on Fedgroup.
  3. You indemnify Fedgroup against any claims by third parties or loss suffered by You arising from the use of Wallet services.
  4. Products bought using Wallet are sold under the product rules of the Third-party service provider.
  5. You use the Wallet service with the knowledge that the Wallet service may be unavailable from time to time because of Third-party service provider or because the system is down or due to maintenance of the system. Fedgroup does not accept any liability for any losses or damages to anyone if this happens; this includes any indirect loss to you.
  6. Fedgroup will not be responsible for any losses suffered by you in the event that you lose or accidentally disclose any Wallet information to third parties.
  7. Fedgroup will not be responsible to you in the event that the funds in a Wallet are accessed by someone other than you.
  8. Fedgroup will not get involved in any dispute between You and Third-party service providers regarding any payments made using the Wallet service.
  9. Should Fedgroup be prevented from fulfilling any of its obligations due to an event or circumstance, whether natural or man-made beyond the reasonable control of Fedgroup, these obligations will be suspended to the extent that and for as long as Fedgroup is prevented from fulfilling them. An event shall be considered as beyond the reasonable control of Fedgroup, when Fedgroup could not reasonably foresee, prevent, overcome or provide measures against the event.
  10. These guidelines may be change from time to time and will be updated on www.fedgroup.co.za
  11. You must read these guidelines together with Fedgroup’s Wallet Terms of Use.
  12. Are the funds in the Wallet safe?
  13. You should treat the Wallet as cash and must keep the Wallet safe.
  14. Do I have to pay to use the Wallet Service?
  15. You don’t pay for the Wallet.
  16. Fedgroup will pay bank interest on positive balances in the Wallet.
  17. Fedgroup may suspend the Wallet service:
  18. If the service is used fraudulently, illegally or outside the specification of these guidelines;
  19. If the Wallet service is compromised in any way;
  20. If Fedgroup is required to do so by law;
  21. If it is necessary to protect Fedgroup, its customers or its systems.
  22. Fedgroup will not be liable for any claims from Third-party service providers who have not received funds or if funds are received later than expected due to the implementation of this clause.
  23. How can I make a complaint about the Wallet service?
  24. All complaints must be sent to Fedgroup - for further information see www.fedgroup.co.za
  25. What does Fedgroup do with any personal information?
  26. Fedgroup will treat any personal information as confidential and will take all reasonable steps to protect this personal information.
    Fedgroup will only process personal information in the following circumstances:
    • Fedgroup has consent from the data subject;
    • the law requires Fedgroup to do so;
    • to detect, prevent and report theft, fraud, money laundering and other crimes;
    • it is in the public interest to do so;
    • Fedgroup’s interests require disclosure, for example default or breach of this agreement to manage the relationship with You;
    • Fedgroup’s internal marketing and product development require the information to process payment instructions.
  27. Fedgroup may disclose some personal information to Third-party service providers, who are also obliged to keep the information secure and confidential. If Fedgroup does this Fedgroup will never disclose more information than it needs to.
  28. For more information on the Fedgroup Privacy Policy visit www.fedgroup.co.za/privacy
  29. What are Third-party service provider payments?
  30. These are transfers or payments made to a Third-party service provider from a Wallet via a Fedgroup transactional account using Wallet instructions.

Privacy Policy

There are certain things we need to know about you but don’t worry, mum’s the word!

  • Introduction

Welcome to our privacy policy. We respect your privacy and take the protection of personal information very seriously. The purpose of this policy is to describe the way that we collect, store, use, and protect information that can be associated with you or another specific natural or juristic person and can be used to identify you or that person.

The purpose of this policy is to describe the way that we handle your personal information.

This policy applies to you if you are:

  • a visitor to our website;
  • use our mobile App; or
  • a customer who has ordered or requested the products or services that we provide. Your rights under this Privacy Policy
You have the right to have your personal information processed lawfully.
Your rights include the right:
  • to be notified that your personal information is being collected or that your personal information has been accessed or acquired by an unauthorised person e.g. where a hacker may have compromised our computer system;
  • to find out whether we hold your personal information and to request access to your personal information;
  • to request us, where necessary, to correct, destroy or delete your personal information;
  • to object, on reasonable grounds, to the processing of your personal information;
  • to object to the processing of your personal information for purposes of direct marketing, including by way of unsolicited communications;
  • to submit a complaint to the Regulator if you believe that there has been interference with the protection of your personal information, or if you believe that an independent adjudicator who may be resolving your complaint against us, has not decided the matter correctly; and
  • to institute civil proceedings against us if you believe that we have interfered with the protection of your personal information.

Personal Information

The personal information includes:

  • certain information that we collect automatically when you visit our website or mobile App;
  • certain information collected on registration (see below);
  • certain information collected on submission; and
  • optional information that you provide to us voluntarily (see below); but excludes:
  • information that has been made anonymous so that it does not identify a specific person;
  • permanently de-identified information that does not relate or cannot be traced back to you specifically;
  • non-personal statistical information collected and compiled by us; and
  • information that you have provided voluntarily in an open, public environment or forum including any blog, chat room, community, classifieds, or discussion board (because the information has been disclosed in a public forum, it is no longer confidential and does not constitute personal information subject to protection under this policy).

We will not intentionally collect and process the personal information of a child unless we have the permission of a competent or authorised person.

Personal information includes information we collect (i) automatically when you visit our website or use our mobile App, (ii) on registration, (iii) on submission, and (iv) from you voluntarily. It excludes (i) anonymous, (ii) de-identified, (iii) non-personal statistical, and (iv) public information.

Common examples

Common examples of the types of personal information which we may collect and process include your:

  • identifying information – such as your name, date of birth, or identification number of any kind;
  • contact information – such as your phone number or email address;
  • address information – such as your physical or postal address; or
  • demographic information – such as your gender or marital status.

Common examples

Depending on the products or services that you require, we may also collect sensitive personal information including your:

  • financial information – such as your bank account details;
  • sensitive demographic information – such as your race or ethnicity;
  • medical information – such as information about your physical or mental health;
  • criminal information – such as information about your commission or alleged commission of any offence or about any related legal proceedings;
  • employment information – including your membership of a trade union; and

Acceptance

It is important that you read, understand and accept our Terms of Service if you would like to use our services. You must accept all the terms of this policy when you order our products or request our services. If you do not agree with anything in this policy, then you may not order our products or request our services.

You may not order our products or request our services if you do not accept this policy.

Legal capacity
You may not access our website or mobile App or order our products or request our services if you are younger than 18 years old or do not have legal capacity to conclude legally binding contracts.

Deemed acceptance
By accepting this policy, you are deemed to have read, understood, accepted, and agreed to be bound by all of its terms.

Your obligations
You may only send us your own personal information or the information of another data subject where you have their permission to do so.

Changes

We may change the terms of this policy at any time by updating this web page. Please ensure that you visit our website and regularly read this
Privacy Policy. Although we do not promise to do so, we may give you notice of any changes we think are important.

If you do not agree with the changes, then you must stop using the website or mobile App and our products or services. If you continue to use the website, mobile App or our products or services following notification of a change to the terms, the changed terms will apply to you and you will be deemed to have accepted those updated terms.

Collection

On registration
We collect certain information on registration when you register on our website or mobile App.

Once you register on our website or mobile App, you will no longer be anonymous to us. You will provide us with certain personal information when you register.
This personal information will include:

  • your name and surname;
  • your identity number;
  • your email address;
  • your telephone number;
  • your company name, company registration number, and VAT number;
  • your postal address or street address; and
  • your username and password.

We will use this personal information to fulfill your account, provide additional services and information to you as we reasonably think appropriate, and for any other purposes set out in this policy. On order or request

We collect certain information when you order our products or request our services from us.

When you order our products or request our services from us, you may be asked to provide us with additional information on a voluntary basis (products or services information).

Cookies

We may collect certain information from your web browser, including your Internet usage information when you visit our website.

We may place small text files called ‘cookies’ on your device when you visit our website. These files do not contain personal information, but they do contain a personal identifier allowing us to associate your personal information with a certain device. These files serve a number of useful purposes for you, including:

  • tailoring our website’s functionality to you personally by letting us remember your preferences;
  • improving how our website performs;
  • allowing third parties to provide services to our website; and Your internet browser generally accepts cookies automatically, but you can often change this setting to stop accepting them. You can also delete cookies manually. However, no longer accepting cookies or deleting them will prevent you from accessing certain aspects of our website where cookies are necessary. Many websites use cookies and you can find out more about this in our Cookie Policy.

Optional details
You may also provide additional information to us on a voluntary basis (optional information). This includes content or products that you decide to upload or download from our website or mobile App or when you enter competitions, take advantage of promotions, respond to surveys, order certain additional products or services, or otherwise use the optional features and functionality available.

Purpose for collection
We may use any of your personal information that you provide to us for the purposes that you indicated when you agreed to provide it to us. We may use or process any products or services information, or optional information that you provide to us for the purposes that you indicated when you agreed to provide it to us. Processing includes gathering your personal information, disclosing it, and combining it with other personal information. We generally collect and process your personal information for various purposes, including:

  • products or services purposes – such as collecting applications or requests for and providing our products or services;
  • marketing purposes – such as pursuing lawful related marketing activities;
  • business purposes – such as internal audit, accounting, business planning, and joint ventures, disposals of business, or other proposed and actual transactions; and
  • legal purposes – such as handling claims, complying with regulations, or pursuing good governance.

We may use your usage information for the purposes described above and to:

  • remember your information so that you will not have to re-enter it during your visit or the next time you access the website or mobile App;
  • monitor website and mobile App usage metrics such as total number of visitors and pages accessed; and
  • track your entries, submissions, and status in any promotions or other activities in connection with your usage of the website or mobile App.

Consent to collection
We will get your consent to collect your personal information in accordance with applicable law when you provide us with it.
We will obtain your consent to collect personal information:
in accordance with applicable law; when you provide us with any registration information or optional information.

Use
Our obligations
We may use your information to send you administrative messages and email updates to you regarding the website or mobile App and for marketing purposes where lawful.

Messages and updates
We may send administrative messages and email updates to you about the products and services you subscribe to. In some cases, we may also send you primarily promotional messages. You can choose to opt-out of promotional messages and unsubscribe from email updates. We will not send you promotional messages unless you have chosen to opt-into them.

Disclosure
Sharing
We may share your personal information with third parties for the purposes of fulfilling our obligations to you among other purposes.

    We may share your personal information with:
  • other divisions or companies within the group of companies to which we belong so as to provide joint content and services like registration, for transactions and customer support, to help detect and prevent potentially illegal acts and violations of our policies, and to guide decisions about our products, services, and communications (they will only use this information to send you marketing communications if you have requested their products or services);
  • an affiliate, in which case we will seek to require the affiliates to honour this privacy policy;
  • our products or services providers under contract who help provide certain products or services or help with parts of our business operations, including underwriting, fraud prevention, bill collection, marketing, technology services (our contracts dictate that these products or services providers only use your information in connection with the products or services they supply or services they perform for us and not for their own benefit);
  • credit bureaus to report account information (where applicable), as permitted by law;
  • banking partners as required by credit card association rules for inclusion on their list of terminated merchants (in the event that you utilise the services to receive payments and you meet their criteria); and
  • other third parties who provide us with relevant services where appropriate.
  • We will ensure that your personal information is processed in a lawful manner and that the third parties or we do not infringe your privacy rights. In the event that we ever outsource the processing of your personal information to a third party operator, we will ensure that the operator processes and protects your personal information using reasonable technical and organisational measures that are equal to or better than ours.

Regulators
We may disclose your personal information as required by law or governmental audit.

We may disclose personal information to third parties if required for legal reasons.

Law enforcement
We may disclose personal information if required:

  • by a subpoena or court order;
  • to comply with any law;
  • to protect the safety of any individual or the general public; and
  • to prevent violation of our customer relationship terms.

No selling
We will not sell personal information. No personal information will be disclosed to anyone except as provided in this privacy policy.

Marketing purposes
We may disclose aggregate statistics (information about the customer population in general terms) to service providers or business partners.

Employees
We may need to disclose personal information to our employees that require the personal information to do their jobs. These include our responsible management, human resources, accounting, audit, compliance, information technology, or other personnel.

Security
Our website and services are hosted on a secure server and uses security measures to prevent interference by intruders.

We take the security of personal information very seriously and always do our best to comply with applicable data protection laws and to secure the integrity and confidentiality of your personal information in our possession or under our control. We will do this by taking appropriate, reasonable technical and organisational measures to prevent loss of, damage to or unauthorised destruction of your personal information; and unlawful access to or processing of your personal information. Our hosting company hosts our website and servers in a secure environment that uses a firewall and other advanced security measures to prevent interference or access from outside intruders. We authorise access to personal information only for those employees who require it to fulfil their job responsibilities. We implement disaster recovery procedures where appropriate.

Accurate and up to date
Please keep your personal information accurate and up to date by accessing your account online, emailing us, by phoning us.

We will try to keep the personal information we collect as accurate, complete and up to date as is necessary for the purposes defined in this policy. From time to time we may request you to update your personal information on the website, mobile App or through other channels. You are able to review or update any personal information that we hold on you by accessing your account online, emailing us, or phoning us. Please note that in order to better protect you and safeguard your personal information, we take steps to verify your identity before granting you access to your account or making any corrections to your personal information.

Retention
We will only retain your personal information for as long as is necessary.

We will only retain your personal information for as long as it is necessary to fulfil the purposes explicitly set out in this policy, unless:

  • retention of the record is required or authorised by law; or
  • you have consented to the retention of the record.

During the period of retention, we will continue to abide by our non-disclosure obligations and will not share or sell your personal information.

We may retain your personal information in physical or electronic records at our discretion.

Transfer to another country
We will not transfer any personal information across a country border without your prior written consent.

We may not transfer your personal information outside the country in which it was collected to a foreign country without your permission.

Updating or removing
You may choose to correct or update the personal information you have submitted to us, by completing a Request for Correction or Deletion of Personal Information form in the relevant menu in the pages on our website or contacting us by phone or email.

You may choose to update or remove the personal information you have submitted to us.

Limitation
We are not responsible for, give no warranties, nor make any representations in respect of the privacy policies or practices of linked or any third-party websites.

Enquiries
If you have any questions or concerns arising from this privacy policy or the way in which we handle personal information,
please contact us at popia@fedgroup.co.za.

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